TERMS AND CONDITIONS

These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Customer,” “you,” or “your”) and AiRentoSoft (“Company,” “we,” “us,” or “our”), concerning your access to and use of the airentosoft.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site” and the “Services”).

By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1. DESCRIPTION OF SERVICES

AiRentoSoft provides an All in One AI powered Software as a Service (SaaS) platform designed for car rental businesses. Our services include, but are not limited to:

• Rental Management Software: Fleet management, booking engine, customer and billing management.
• AI Modules: AI Call Agent (automated call handling), AI License & Insurance Scanner/Verification, and AI Damage Detection.
• Operational Tools: Digital E Signatures, Address Lookup Integration, Traffic Ticket Management, and Multi-Location Management.
• Marketing & Web: Website development, professional website setup, CRM, and digital marketing services.
• Integrations: Third-party integrations including, but not limited to, Bonzah and Turo.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Professional Use: The Services are intended for business entities and professional car rental operators. By using the Services, you represent that you have the legal authority to bind your organization to these Terms. 2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. FEES, BILLING, AND PAYMENTS

3.1 SaaS License & Subscription Model: Access to the Services is provided on a subscription basis (each a “Subscription”). Your right to access and use the Services is licensed (not sold) and is limited to the Subscription term and the plan, features, user seats, locations, and usage limits selected at signup or as later modified by you. Unless otherwise stated in writing, Subscriptions renew automatically for successive periods equal to the then current billing cycle (e.g., monthly or annual) until cancelled in accordance with these Terms.

3.2 Billing Authorization: By creating an account and providing payment information, you authorize us (and our payment processors) to charge your selected payment method for (a) recurring Subscription fees, (b) any setup or onboarding fees, (c) taxes, and (d) any other fees you authorize or that apply to your use of the Services under your plan.

3.3 Payment Processing (Third Parties): Payments are processed and stored by third-party payment processors (“Payment Processors”). We do not store full payment card numbers. Your use of a Payment Processor may be subject to that processor’s terms, conditions, and privacy policy, and you agree to comply with them. We are not responsible for the Payment Processor’s acts or omissions, including downtime, transaction failures, or security incidents outside of our reasonable control.

3.4 Pricing Terms and Changes: We maintain transparent and fixed pricing for the then-current Subscription term. We reserve the right to change pricing, plan features, or usage limits upon thirty (30) days' notice. Continued use of the Services after the effective date of a price change constitutes agreement to the new fees.

3.5 Taxes: Fees are exclusive of all applicable taxes, levies, or duties imposed by taxing authorities, unless otherwise stated. You are responsible for payment of all such applicable taxes, except for taxes based on our net income.

3.6 Non-Refundability: Unless required by law or otherwise stated in a specific service level agreement or written order form, all fees paid are non-refundable.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 Ownership: We own or license all intellectual property rights in the Services, including software, code, algorithms, AI models, designs, and branding. 4.2 License: Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business operations. 4.3 Restrictions: You shall not reverse engineer, decompile, or attempt to extract the source code of our AI Modules or any part of the platform.

5. AI MODULES AND SPECIFIC LIMITATIONS (AI LIABILITY DISCLAIMER)

5.1 General AI Assistance / No Professional Advice: The AI Modules are provided to assist with operational workflows and may generate outputs, predictions, classifications, or recommendations based on the data provided and/or available context. AI outputs may be incomplete, inaccurate, or inappropriate for your specific circumstances. The AI Modules do not constitute legal, insurance, financial, safety, or other professional advice, and are not a substitute for human review and established business procedures.

5.2 AI Call Agent (Assistance Only): While our AI Call Agent is designed for 24/7 automated call handling and booking assistance, we do not guarantee that the AI will (a) understand all accents, languages, or background noise; (b) capture all customer details correctly; (c) quote pricing, availability, policies, or fees without error; or (d) complete every booking or inquiry without escalation. You are responsible for configuring call flows, business rules, and any information the AI references (including policies, rates, and availability), and for reviewing and confirming bookings, charges, and customer communications as needed. Final verification of all booking details rests with you.

5.3 AI License & Insurance Scanner / Verification (Assistance Only): These tools are automated aids for scanning, extracting, and verifying identity, driver’s license, and insurance information. You acknowledge that no AI is 100% accurate and that document quality, glare, cropping, expiration, jurisdiction differences, fraud techniques, and other factors may affect results. You are solely responsible for (a) confirming renter identity, eligibility, licensing status, and insurance coverage; (b) ensuring compliance with applicable laws and insurer requirements; and (c) making the final approval decision for any rental. Final verification rests with you.

5.4 AI Damage Detection (Assistance Only): Our AI Damage Detection provides an automated assessment of vehicle condition based on photographic and/or video data. This is an advisory tool only and may miss, misclassify, or incorrectly attribute damage, including due to lighting, angles, dirt, reflections, prior repairs, or image quality. You are responsible for conducting (and documenting) your own inspections and making final determinations regarding vehicle condition, damage responsibility, claims, and dispute resolution. Final inspection and verification responsibility rests with you.

5.5 No Liability for AI Decisions: To the maximum extent permitted by law, we are not liable for decisions you make (or fail to make) based on AI Module outputs, including decisions related to booking acceptance, renter qualification, pricing, insurance eligibility, fraud prevention, vehicle condition, or claims.

6. THIRD-PARTY INTEGRATIONS

The Services integrate with third-party platforms and services, including, but not limited to, Bonzah and Turo (“Third-Party Services”). Your use of Third-Party Services is governed by the respective third party’s terms of service and privacy policy, and you are solely responsible for complying with those terms.

6.1 No Endorsement / No Control: Third-Party Services are not under our control, and we do not endorse, warrant, or guarantee their availability, performance, pricing, coverage, policies, outcomes, or compliance.

6.2 Turo Disclaimer: Any functionality that connects to, imports from, exports to, or otherwise interacts with Turo is provided for convenience only. We are not responsible for changes to Turo’s API, platform rules, listing requirements, fees, scheduling, cancellations, customer communications, or any suspension/termination of your Turo account or listings.

6.3 Bonzah Disclaimer: Any functionality that connects to Bonzah (including protection/insurancerelated workflows, where applicable) is provided for convenience only. We are not an insurer and do not provide insurance. We are not responsible for Bonzah’s coverage terms, eligibility determinations, claims handling, approvals/denials, payouts, or disputes.

6.4 Integration Availability and Data: Integrations may be modified, suspended, or discontinued due to third-party changes or restrictions. We are not responsible for errors, delays, losses, or data issues caused by Third-Party Services, including inaccurate, incomplete, or late data transmitted to or from an integration.

7. DATA PROTECTION AND PRIVACY

Your use of the Services is also subject to our Privacy Policy. You agree that you are the Data Controller and AiRentoSoft is the Data Processor regarding any personal data of your customers (renters) processed through the platform. You represent that you have obtained all necessary consents from your customers to process their data.

8. USER OBLIGATIONS AND PROHIBITED ACTIVITIES

8.1 User Obligations: You are responsible for your and your authorized users’ use of the Services and for all data, content, and information you submit, upload, transmit, or make available through the Services (“Customer Data”). Without limiting other obligations in these Terms, you agree to:

• Maintain accurate, complete, and up-to-date fleet data, including vehicle details, availability, rates, taxes/fees, damage/condition records, maintenance status, and location information.
• Ensure booking rules, policies, and business settings you configure (including age requirements, deposits, mileage limits, insurance requirements, and cancellation policies) are accurate and lawful in all jurisdictions where you operate.
• Use the Services in compliance with all applicable laws and regulations (including consumer protection, privacy, anti-spam, calling/texting rules such as TCPA where applicable, and any local car rental regulations).
• Obtain and maintain all rights, permissions, and consents required to collect, use, and process Customer Data (including renter personal data, call recordings where enabled, and identity/insurance documents).
• Review and verify AI Module outputs as needed and follow your internal procedures for renter qualification, fraud prevention, and vehicle inspection. Final verification rests with you.

8.2 Prohibited Activities: You agree not to:

• Use the Services for any illegal purpose or in violation of local car rental regulations.
• Bypass or circumvent any security features of the platform.
• Input fraudulent data or use the AI License Scanner to facilitate identity theft.
• Use the platform to send unsolicited marketing (SPAM) in violation of the TCPA or GDPR.

9. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, AIRENTOSOFT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE AI-DRIVEN DECISIONS WILL BE 100% ACCURATE.

10. LIMITATION OF LIABILITY

IN NO EVENT SHALL AIRENTOSOFT, ITS DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICES OR THE PERFORMANCE OF OUR AI MODULES. OUR AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand (including reasonable attorneys' fees) made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Terms; or (3) your violation of the rights of a third party, including but not limited to intellectual property rights or data privacy rights.

12. TERMINATION

We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AiRentoSoft is incorporated, without regard to conflict of laws principles. You irrevocably consent that the courts located in that jurisdiction shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Terms.

14. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

AiRentoSoft Information
Website: airentosoft.com
Email: info@airentosoft.com